Formula Five Tours

Formula Five Tours

We are a premier travel and tour company based in Kenya, offering exceptional travel experiences across some of the country’s most iconic destinations.

+254-729944591
Email: info@formulafivetours.co.ke

Formula 5 Tours & Travel
Nakuru Nyahururu Road Near KITI college

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GET IN TOUCH CALL: +254-729944591 | ‎+254 739 413980
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  • About Us
  • Our Destinations
  • National Parks
    • Maasai Mara
    • Amboseli
  • Kenyan Coast
    • Mombasa
    • Diani
    • Lamu
  • Rift Valley
    • Naivasha
    • Nakuru
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Terms and Conditions

Terms and Conditions

Welcome to Formula Five Tours and Travel! These Terms and Conditions (“Terms”) govern your use of our website www.formulafivetours.com (the “Site”) and any bookings or services you purchase from us. By accessing or using our Site, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms, please do not use the Site.


1. General Information

Formula Five Tours and Travel provides booking and travel services, including but not limited to tours, accommodations, and travel packages (the “Services”). We reserve the right to update, modify, or change these Terms at any time, and any changes will be posted on this page with an updated “Effective Date.” It is your responsibility to review these Terms periodically to stay informed of any changes.


2. Eligibility

By using this Site, you confirm that you are at least 18 years old or have the consent of a parent or guardian. If you are under the age of 18, you may use the Site only with the involvement of a parent or guardian.


3. Booking and Payment

A. Booking Process
To book a tour or travel service through our Site, you must provide accurate and complete information as required by the booking form. Upon receiving your booking request, we will send you a confirmation email or message detailing the itinerary and cost.

B. Payment
All bookings must be paid in full unless otherwise specified. Payments for tours and services are processed via secure third-party payment gateways. By providing payment details, you agree to the charges specified in the booking confirmation. Payments are processed in the currency indicated at the time of booking.

C. Pricing
The prices displayed on the Site are in [insert currency], unless otherwise specified. Prices may change without notice, but any changes will not affect bookings that have already been confirmed and paid for.


4. Cancellations and Refunds

A. Cancellations by You
If you need to cancel your booking, please notify us as soon as possible. Cancellation policies, including fees, will be based on the specific tour or service booked. The following is a general guide to cancellation policies:

  • Up to 30 days before the tour: Full refund (less any administrative fees).
  • 14-30 days before the tour: 50% refund.
  • Less than 14 days before the tour: No refund.

Cancellation policies may vary depending on the specific service, and you should always review the terms for each tour or booking.

B. Cancellations by Us
We reserve the right to cancel any booking or service at our discretion, due to circumstances such as insufficient bookings, natural disasters, or other unforeseen events. If we cancel a tour or service, you will receive a full refund or the option to reschedule to another date.


5. Tour Modifications

We may need to modify itineraries, accommodations, or transportation arrangements due to operational requirements or unforeseen circumstances. While we strive to maintain the integrity of the tour as originally advertised, we reserve the right to make changes to ensure the safety and comfort of all participants.

If substantial changes are made to your tour, we will inform you as soon as possible and offer you the option to accept the changes or cancel the booking with a full refund.


6. Travel Insurance

We strongly recommend that you purchase travel insurance for your trip to cover unexpected events, including trip cancellations, medical emergencies, lost baggage, and other unforeseen issues. We do not provide travel insurance as part of our services, and it is your responsibility to obtain the necessary coverage.


7. Responsibility of the Traveler

A. Health and Safety
You agree to follow all health, safety, and security guidelines and instructions provided by our staff and/or tour guides during the tour. You must be in good health to participate in certain tours, and you should consult with your doctor before booking if you have any medical conditions that may affect your ability to travel.

B. Behavior
You are responsible for your conduct during the tour. You agree not to engage in any behavior that is disruptive, harmful, or illegal. We reserve the right to remove any participant from a tour if their actions are deemed inappropriate or unsafe, without refund.

C. Documentation
You are responsible for ensuring that you have valid travel documents, such as passports, visas, and any other required documentation for international travel.


8. Limitation of Liability

Formula Five Tours and Travel will make reasonable efforts to provide the services as described on our Site. However, we are not liable for any losses, damages, delays, or expenses that may occur due to circumstances beyond our control, including but not limited to natural disasters, weather conditions, transportation issues, or acts of government.

A. Indemnification
You agree to indemnify and hold harmless Formula Five Tours and Travel, its affiliates, employees, agents, and partners from any claims, damages, or expenses arising from your use of the Site, bookings, or participation in any tours or activities.


9. Force Majeure

Formula Five Tours and Travel will not be held liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, terrorism, government restrictions, or strikes.


10. Intellectual Property

All content on our Site, including text, images, logos, and trademarks, is owned by or licensed to Formula Five Tours and Travel and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our prior written consent.


11. Privacy

Your use of our Site and services is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.


12. Dispute Resolution

Any disputes arising from these Terms or your use of the Site will be resolved through informal negotiations. If a resolution cannot be reached, the dispute will be subject to binding arbitration in [Insert Jurisdiction].


13. Governing Law

These Terms and Conditions are governed by the laws of [Insert Country or State], without regard to its conflict of laws principles.


14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

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